SCOPE

This Privacy Statement applies to all Personal Information (defined below) received or collected by First Solar, Inc. and its affiliates, subsidiaries, divisions, and groups (collectively, "First Solar," “our,” “us,” or “we”).

DEFINITIONS

The following definitions shall apply throughout this Statement:

"Agent" means any third party that uses Personal Information provided to First Solar to perform tasks on behalf of and under the instructions of First Solar, including but not limited to First Solar’s service providers.

"Personal Information" means non-public information that identifies an individual person, including, for example, names, addresses, telephone numbers, or email addresses. Personal Information does not include information regarding an organization or corporate entity, or information that is encoded, anonymous, aggregated, or publicly available information that has not been combined with non-public identifying information.

"Sensitive Personal Information" means Personal Information that reveals racial, ethnic origin, political opinions, religious, or philosophical beliefs, trade union membership, or information specifying the health or sex life of the individual. In addition, First Solar will treat as sensitive Personal Information, any information received from a third party where that third party treats and identifies the information as sensitive.

“Websites” means Firstsolar.com and all other First Solar websites and online services, including desktop and mobile applications.

PRIVACY PRINCIPLES

NOTICE:

By using the Websites, you agree to the terms and conditions contained in this Privacy Statement, including allowing First Solar to collect and use your Personal information as outlined herein.


COMMUNICATIONS FROM THE SITE:

Occasionally we may send marketing emails with information about our latest products and solutions. If you no longer wish to receive marketing emails, follow the unsubscribe instructions included in those communications. 

SERVICE‐RELATED ANNOUNCEMENTS, FIRST SOLAR PORTAL:

First Solar sends service-related announcements when we deem necessary. For instance, if service is temporarily suspended for maintenance, we may send an email notification. To opt out of these important service-related announcements, which are not promotional in nature, individuals must deactivate their account with First Solar.

CROSS-BORDER TRANSFERS:

First Solar may transfer and access Personal Information amongst our global locations and affiliates in accordance with local law.  By using the Websites, you consent to such transfer to, and processing in, all countries where First Solar operates, whose laws may not have the same level of protection for your personal information as those of your home country. If First Solar has knowledge that a third party is using or disclosing Personal Information in a manner contrary to the Statement, we will take reasonable steps to prevent or stop the use or disclosure.

SECURITY:

First Solar maintains reasonable safeguards and precautions to protect Personal Information in our possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect the Personal Information we receive, we cannot guarantee its absolute security. Moreover, we are not responsible for the security of information you transmit to the Websites over networks that we do not control, including the internet and wireless networks.

TECHNOLOGY:

COOKIES AND LOGGING

At several points, the Websites deliver so-called “cookies” (including "session" cookies that are automatically deleted upon termination of your session when you close your browser). Cookies are small text files that are delivered to the user’s computer and are stored by the web browser that help to make our web content more user-friendly, effective, and secure.  We do not link the information we store in cookies to any Personal Information submitted through our Websites.

THIRD PARTY COOKIES AND WEB BEACONS

We use a third-party tracking service that uses cookies to collect non-Personal Information about visitors to our site that it provides us in aggregate.

Our third party tracking service employs a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our Websites.  Clear gifs are tiny graphics with a unique identifier, and are similar in function to cookies.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on our Websites. We do not link information gathered by clear gifs to any Personal Information submitted through our Websites.

We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and Websites in which we participate.  If we do so in the future, we will describe how we do so in this Cookies Policy.  Visit the following website, www.allaboutdnt.org, for more information on this developing area and for information about managing cookies.

If you choose to use the Websites without blocking or disabling cookies you will indicate your consent to our use of these cookies and other technologies and to our use (in accordance with this policy and our Privacy Policy) of any information that we collect.

OTHER FEATURES:

TELL‐A‐FRIEND

If an individual chooses to use our referral service embedded in our Websites to tell a friend about a job we will ask for the friend’s name and email address. We will automatically send the friend a one-time email inviting him or her to visit the site. We do not send subsequent communications without an affirmative action from the email recipient.

TESTIMONIALS

We post testimonials, comments, and reviews on our website which may contain Personal Information. We do obtain the individual’s consent prior to posting their testimonial, both to post their testimonial and to post their name along with their testimonial.

LINKS TO OTHER SITES:

If individuals click on a link to a third-party site, they will leave the Websites they are visiting and go to the site selected. First Solar does not control the activities of third parties and therefore is not responsible for use of Personal Information by such third parties and does not guarantee that these third parties will adhere to the same privacy practices as First Solar. We encourage individuals to review the privacy statements of any other service provider from whom they request services. If individuals visit a third-party website that is linked to our site, they should read that site’s Privacy Statement before providing any Personal Information.

SERVICE PROVIDERS:

Personal Information will not be rented, sold, shared, or traded with or to third parties for marketing purposes.

We do, however, use third-party service providers that may collect personal information for a particular contracted purpose (e.g. a job search company to post jobs and collect resumes). When signing up for these services, we only share Personal Information as necessary for the third-party service provider to provide the requested service. 

DATA INTEGRITY:

First Solar takes reasonable steps (including depending on third parties to provide accurate information) to ensure that the Personal Information we collect is used in ways that are compatible for which it was collected or the individual subsequently authorized.  First Solar also takes reasonable steps to ensure the Personal Information we collect is accurate, complete, and current.

ACCESS AND CORRECTION:

Upon request, First Solar will grant individuals reasonable access to the Personal Information that it holds about them. First Solar takes reasonable steps to permit individuals to correct, amend, or delete Personal Information that is demonstrated to be inaccurate or incomplete. Please see our contact information below.

LEGAL DISCLAIMER:

We reserve the right to disclose Personal Information as required by law and when that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website, or when otherwise requested by law enforcement.

DISPUTE RESOLUTION: 

Any questions or concerns regarding the use or disclosure of Personal Information should be directed to First Solar at the address given below. First Solar will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Statement. 

LIMITATION ON APPLICATION OF PRINCIPLES:

Adherence by First Solar to these data privacy principles may be limited (a) to the extent required to respond to a legal obligation; and (b) to the extent expressly permitted by an applicable law, rule, or regulation.

CONTACT INFORMATION:

Questions or comments regarding this Statement should be submitted to First Solar by mail or E-mail to info@firstsolar.com.

DATA PROTECTION OFFICERS:

For the First Solar companies, two data protection officers have been appointed. The responsibility of the Data Protection Officer is to monitor compliance with data protection in all areas. If individuals should have any questions or suggestions with respect to data protection law, then they may contact our Data Protection Officers at any time at the following:

Europe

First Solar Manufacturing GmbH
Data Protection Officer
Rheinstrasse 4
55116 Mainz
Germany

OR send an e-mail to Datenschutz@Firstsolar.com

United States

First Solar, Inc.
Data Protection Officer
28101 Cedar Park Blvd
Perrysburg, Ohio 43551
USA

OR send an e-mail to InfoSec@firstsolar.com

CHANGES TO PRIVACY STATEMENT:

If First Solar decides to change our privacy practices, we will post those changes to this Privacy Statement, the home page, and all other places we deem appropriate so that individuals may be made aware of what information we collect, how we use it, and under what circumstances we disclose it.

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we change how we use Personal Information, we will notify individuals either here, by email, or by means of a notice on our home page prior to the changes taking effect. By using the Websites, you agree to the terms and conditions set forth in this Privacy Policy.   Continued use of the Websites after a change has been sent or posted constitutes acceptance of said changes.